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Joe, thank you for taking the time to share your experience. We take feedback seriously and remain committed to providing quality service at Dart Automotive Repair & Svc.
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Don't go there
Joe, thank you for taking the time to share your experience. We take feedback seriously and remain committed to providing quality service at Dart Automotive Repair & Svc.
Thank you for the 5-star rating, Randy! Everyone at Dart Automotive Repair & Svc truly appreciates it and looks forward to welcoming you back.
Thank you Donald for the high rating! We appreciate the feedback and are happy to hear that you had a great experience at Dart Automotive. If you have any more questions or need further assistance, feel free to reach out.
I was recommended to Dart by Ford in Conway because of the age of my box truck. Dart did an excellent job and diagnosing and repairing the truck, getting it ready to be put to work and handle the amount of miles we put on our fleet.
Thank you for the great review, Tyler! We are pleased to hear that you had a positive experience at Dart Automotive Repair & Service.
Staff were professional and courteous. Staff was very honest and called me with great details over the full car inspection done to my sons car.
Thank you, David, for the wonderful review! We're delighted to hear that you were pleased with the professionalism and honesty of our staff. It's important to us that we provide detailed information about our services. Here at Dart Automotive Repair & Svc, we strive to exceed expectations and provide the best experience possible. We look forward to serving you and your son again in the future!
Very helpful staff. Went for a pre-purchase inspection and was out in less than 90 minutes. Not only did they give a complete breakdown of services needed, they also gave an appraisal. Take any used car you’re thinking about purchasing here.
Thank you for the fantastic review, Kandace! We are thrilled to hear that you had a positive experience at our shop and that our staff provided excellent service. We aim to make the car buying process easier for our customers, and it's great to know that you found our pre-purchase inspection helpful. We appreciate your recommendation, and look forward to serving you in the future at Dart Automotive Repair & Svc!
Very pleased that you found the problem I was having with smelling a burnt rubber smell. Great service!
Thank you, Jerry, for the 5-star review! We're glad we could help you with the burnt rubber smell. If you have any more automotive needs, we're here for you!
Fast friendly service. These guys are amazing. Would definitely go back
Daniel, thank you for the wonderful review! We are thrilled that you had a great experience with us here at Dart Automotive Repair & Svc. We take pride in providing fast and friendly service to all our customers. Your recommendation means the world to us, and we look forward to serving you again in the future!
Excellent
Thank you for taking the time to write such a kind review, Stacy Lynn! We're thrilled to hear that you had an excellent experience with us at Dart Automotive Repair & Service. We strive to provide top-notch service to all our customers, and we're thrilled that we hit the mark with you. If you have any further feedback or need assistance in the future, please don't hesitate to reach out.
I would recommend Dart to everyone. Been to a lot of places in my years this is the absolute best.
Thank you, Carl! We’re thrilled to know that you consider us the absolute best! Recommendations like yours make all our efforts worthwhile. Count on us for more exceptional service in the future!
Jam up crew! Vehicle broke down,spoke with Rick had a tow within the next 30 min, sent me a quote that morning vehicle was fixed by noon! Highly recommended
Thank you, Brandon, for the stellar review! We strive to provide top-notch service for all our customers at Dart Automotive Repair & Svc. We're glad to hear that our team was able to get you back on the road quickly and efficiently. If you ever need any further assistance, don't hesitate to reach out. Drive safely!
Endless spam texts and emails. You think i need the same alternator changed 6 times or something?
Kingdom Guard, we're truly sorry for any inconvenience caused by our communication. Our aim is to provide helpful reminders, but we understand how it can become overwhelming. Your feedback is valuable, and we'll work to improve our contact frequency and content. Thank you for bringing this to our attention.
Thank you for choosing Dart Automotive Repair & Service, Corbin! We're thrilled to hear you had a great experience with us. If there's anything else we can do for you, don't hesitate to reach out. We look forward to serving you again in the future!
Thank you for the 5-star review, Mark! We're thrilled to hear that you had a great experience at Dart Automotive Repair & Svc. If there's anything else we can help you with, please don't hesitate to reach out. We appreciate your business!
thank you my car is working great! The stress was real, and you got my car repaired the same day. thank you
Thank you for your kind words, Adele! We're thrilled to hear that your car is working great. Our team works hard to provide fast and reliable service, so it's great to know we met your expectations. If there's anything else we can do for you in the future, please don't hesitate to reach out!
Great auto repair shop!!
Thank you for the 5-star review! It's fantastic to hear that you had a great experience at Dart Automotive Repair & Svc! Feel free to reach out if you need anything.
Great, prompt service and easy online access.
Thank you, Randy, for the five-star review! We're thrilled to hear that you enjoyed our prompt service and easy online access. We strive to make your experience with us as convenient as possible. See you next time at Dart Automotive Repair & Svc!
I couldn’t have received better service. I called from Charleston to see if they could help my son with his car issue who’s a student at Coastal Carolina. Not only did they take care of the issue, but they were cautious on doing any unnecessary expenses. They are my new friends in Conway!
Tim, we are thrilled to hear about your fantastic experience with us! It was our pleasure to assist your son with his car issue. At Dart Automotive Repair & Svc, we always prioritize customer satisfaction and ensure to provide honest and efficient service. We are grateful for your kind words and look forward to being your go-to auto repair shop in Conway!
Honest and friendly, I would recommend these guys to everyone.
Thank you so much, Junk, for your kind words! We are delighted to hear that you had a positive experience with us at Dart Automotive Repair & Svc. We strive to provide excellent service to all our customers and appreciate your recommendation. If there's anything else we can help you with, please let us know!
GREAT SERVICE... Had work done on 3 occasions..They get it right the first time... FAIR and HONEST pricing...
Thank you so much Howard for the 5-star review! We're thrilled to hear that you had a great experience with us. It means the world to us that you think so highly of our service. We look forward to assisting you in the future.
They diagnosed my car and fixed the problem.
Thanks for taking the time to share your positive experience, Aaron! We're glad to hear that we were able to diagnose and fix the issue with your car. If you have any more questions or need further assistance, don't hesitate to reach out!
Tony provided Excellent service and communication. The link he texted that included detailed Photos and damage / repair descriptions in addition to his follow Up phone call was extremely helpful and fast. Highly recommend
Thank you, Genevieve, for sharing your experience! We are delighted to hear that Tony provided excellent service and kept you well-informed throughout the process. Your recommendation means a lot to us! If you need any further assistance, please don't hesitate to reach out.
Correction. I am a Deliver driver and unfortunately my vehicle broke down while delivering and I had it towed to Dart Automotive as it was near by and I was out of my residential area. Once I meet the Dart Team I knew I was in great hands. Friendly, detailed, reviewed and supplied all the repair information and pictures for my approval in advance. The bonus was that they were able to complete my repairs the same day and I was back to delivering the very next day. How Awesome is that. Prior to moving here from NC I utilized Christian Brothers in NC and always pleased with their service as well. The Great news is I have found a new home and new repair service if needed with the Dart Team in Conway. Special thanks and recognition to Tony who we first encountered , Tony , certainly understands the power of Great customer service and the importance of building your business one Customer at a time. Well done!!! Thank you.
Thank you so much for your kind words, Keith! We're thrilled to hear that you had a great experience at our shop. It's wonderful to know that our team provided you with friendly and detailed service, and that we were able to get you back on the road quickly. We appreciate your recommendation and we look forward to serving you again in the future!
Read personal review please
Thank you for sharing your experience, Tara. We are sorry to hear that you were not fully satisfied. Please reach out to us directly so we can address any concerns you may have.
Friendly and honest. I had an issue with my son's car while he was at college and the local dealership wanted to overcharge us a large amount. We took it to Dart and they took care of all issues and saved us a ton of money. Great team and we will be back.
Thank you, Eric, for choosing us! We're thrilled to hear about your positive experience. Saving you money while providing top-notch service is what we strive for. We can't wait to welcome you and your son back to our shop whenever you need us!
You can't find a better place out there. The staff is so friendly and informative. We bought my son a 2009 Volve S40 with only 68K miles on it. We thought we were getting a deal. Well I am glad that we brought it to Dart because it had more issues than I could have ever imagined. Through the whole process, they were fair about pricing but more importantly, they were communicative and helpful every step of the way. I am picking up the car again today, hopefully for the last time in a long time, but I know where to bring my vehicle when it has any issues!
Thank you, Nicholas, for the warm words! We're relieved your car is finally sorted, though we hope you don't have any issues too soon! It's heartwarming to hear that our communication and service impressed you. Remember, we're here and happy to help whenever needed!
Thank you for the 5-star rating, Steven! We're glad to have provided you with excellent service. If there's anything else we can do to make your experience even better, please don't hesitate to let us know. We appreciate your support!
Great service
Thank you for the positive feedback, Chris! We're glad to hear that you had a great experience with our service. Your satisfaction is our top priority and we hope to serve you even better in the future!
Perfect experience! Highly recommend!
Thank you for the 5-star review, Victoria! We are thrilled to hear that you had a perfect experience with us. Your recommendation means a lot to us. We look forward to serving you again in the future!
Thank you for your 5-star rating, Blaise! We are thrilled to hear that you had a great experience with us. If there is anything else we can do to make your experience even better, please let us know. We appreciate your feedback!
My car broke down leaving Myrtle Beach. I was headed home to Columbia SC. They repaired my car and had me back on the road before noon.
Thank you, Marie, for sharing your positive experience! We strive to provide efficient and reliable service to get our customers back on the road as quickly as possible. We're glad we could assist you with your car troubles and get you back on your journey. Safe travels!
Excellent,honest and professional service from Dart Automotive. I took my 2022 Nissan Altima to Grand Strand Nissan for struts, the service writer then comes to me after they took my car back to look at it and tells me that my 4 year old Nissan Altima which I bought new and has been serviced regularly by a Nissan dealer somewhere else, and proceeded to tell me that my car needs over $6,000.00 in repairs. Of course I’m floored at this point. Tried to tell me that I needed a $2,500 repair to the drive train, an All wheel drive coupler. I let them do an oil change and left. Took my car to Dart Automotive to do the struts and check the drive train. I did need struts and also there is no issues whatsoever with the all wheel drive coupler. Verified by a mechanic who was a Nissan technician for 22 years. Grand Strand Nissan are liars and will use Theft by Deception to Robb you. My Wife and I just retired here and it’s so nice to find an honest mechanics and Automotive repair company like Dart Automotive. Thank you Dart Automotive for excellent, honest and trustworthy service. 👍🏻
Thomas, thank you for sharing your experience. We are glad to hear that you had an excellent and trustworthy service at Dart Automotive. We always strive to provide honest and professional service to our customers. If you ever need any further assistance with your vehicle, please don't hesitate to reach out to us. Welcome to the area and happy retirement!
They were able to fit me in, put in the oxygen sensor I had in a very timely manner for a reasonable price
Thank you Chris for your review! We are delighted to hear that you had a positive experience with us. Providing efficient and affordable service is our top priority, and we are glad we could meet your expectations. We look forward to serving you again in the future!
Got in on a Friday at lunch and before they closed at 4 they had me ready to go. Great customer service. I would recommend Dart Automotive to anyone that needs a repair.
Thank you for the glowing review, Tony! We are thrilled to hear that you had a positive experience with us. Providing top-notch customer service and fast, efficient repairs are our top priorities. We appreciate your recommendation and look forward to serving you again in the future!
I brought my 2008 BMW 535i to Dart Automotive for one specific repair: to fix an exhaust leak at the front turbo. I have been in the automobile business for over 30 years and knew exactly what I wanted repaired. I was not asking them to diagnose the vehicle. Instead, I received a phone call with an estimate of over $2,000 that included numerous additional repairs I never requested. I declined the work over the phone. When I arrived to pick up my vehicle, I was never presented with an invoice or told there would be any charge before being asked to pay. I was then surprised with a $163 diagnostic fee, even though no one had clearly disclosed that I would be charged simply for inspecting the vehicle to prepare an estimate. What disappointed me the most was the customer service. When I questioned the charge, Mark was rude, dismissive, and seemed more interested in collecting the money than listening to my concerns or explaining the situation professionally. I understand that repair shops sometimes need to inspect a vehicle before quoting repairs, but customers deserve to know about any diagnostic or inspection fees before they are incurred—not after they’ve declined the work and come to pick up their vehicle. Based on my experience, the lack of communication, the unexpected charge, and the way I was treated have ensured that I will never return to Dart Automotive, nor would I recommend them to anyone looking for honest, transparent customer service.
Marc, we deeply apologize for your frustrating experience at our shop. Our goal is always to provide clear communication and exceptional service, so it's disheartening to hear otherwise. We appreciate your feedback and will use it to improve our processes and customer interactions. Your satisfaction is important to us, and we regret that we fell short of your expectations. If there's anything else you'd like to discuss, please contact us.
Fantastic no hassle drop off, quick turn around. Would highly recommend
Thank you so much for taking the time to leave us this amazing review! We are thrilled to hear that you had such a positive experience with us. It's always our goal to provide hassle-free service with quick turnarounds. We truly appreciate your recommendation and hope to have the pleasure of serving you again in the future!
Great customer service and very knowledgeable in there field. Highly recommend
Thank you for the five-star review, Keith! We're thrilled to hear that you had a great experience with our customer service team. We pride ourselves on providing knowledgeable and efficient service to all our customers. If you have any more questions or need further assistance, please don't hesitate to reach out.
They came highly recommended by another local repair shop to fix my blown head gasket on a 2016 Honda CRV. I called many repair shops and no one would give me a roundabout estimate or even really talk with me over the phone, which is understandable on a job like this. However when I called Dart Automotive, I spoke to a very nice gentleman named Rick (I believe) and he was very patient and answered all of the many questions I had, and provided me with an estimate that was very close to the actual cost. It ended up having minor warping so it had to be resurfaced as well, which surprisingly did not add much more to the estimate. They kept me in the loop throughout the repair and I spoke to Tony many times and he was also very kind and patient with my questions. Overall, I am very pleased with the repair and my car has been driving great. I wouldn’t hesitate to recommend their services, and I would most definitely use them again (just praying it’s never for something so major as a blown head)! Also, they have an amazing texting system that provides real time pictures of the repairs, estimates, and the ability to pay online. Great shop!
Vanessa, we're so pleased to hear about your positive experience with us! Thank you for your kind words. We strive to provide top-notch service, and we're glad to hear that our team exceeded your expectations. It's great to know that our communication efforts, including our texting system, were helpful throughout the repair process. We appreciate your recommendation, and we look forward to serving you again in the future (hopefully for something less major!).
The repairs were done properly and thoroughly. I was able to wait there while they were being done. Over a number of years I have taken my car to Dart and this was another time of their getting my car back to fully operational.
Thank you, William, for your continued trust in our service. We're thrilled to hear that your recent experience at Dart was another success. It's our priority to ensure that your car is fully operational, and we're glad we could achieve that for you. We look forward to serving you for many more years to come!
Needed an engine (they got an engine) then inspected it (didn’t hold up to their standards) ended up getting a newly assembled engine without having to pay extra. Would absolutely go back to them. Good people and good service.
Thank you for the awesome review, MooseDad! We work hard to meet expectations like yours, and we're happy to hear that you had a great experience with us! We appreciate your feedback and look forward to serving you again in the future!
They didn’t discuss the price of brakes and rodors on the phone (THEY DONT TALK ABOUT PRICE ON THE PHONE AT ALL), said they have a technician look over it and then discuss it. I’m not gonna be working on a car with someone if they gonna bring prices out of their butt. It’s not fair to alter prices or decide to over charge someone. Set the prices to a direct price and maybe people will come
We understand the frustration, Jennifer. Our aim is to provide transparent pricing, discussed after a thorough inspection. We regret any misunderstanding. Your feedback is important and will be shared with our team. We hope you'll give us another chance to provide the service you expect and deserve.
I bought a used car and was driving when I took a right turn and had to call AAA for a tow! AAA recommended Dart Automotive Repair. Sooo thankful for that recommendation! Thank you Dart Automotive for a job well done!
Thank you for choosing Dart Automotive Repair, Patricia! We are delighted that you had such a positive experience with us. Our team takes great pride in providing top-notch service to all our customers. If you have any further automotive needs, please don't hesitate to reach out. We are always here to help!
Thank you for the 5-star rating, Larry! We're thrilled to hear that you had a great experience with us. If you have any other questions or need further assistance, please don't hesitate to reach out. We're always here to help!
I have used Dart automotive on numerous occasions for all my vehicles , they are always promt , courteous and efficient. Prices are very reasonable. Highly recommend Dart automotive .
Thank you for being a loyal customer, Michael! We're thrilled to hear that you have consistently had positive experiences with us. We pride ourselves on providing prompt, courteous, and efficient service at reasonable prices. Your recommendation means a lot to us. Can't wait to serve you again!
Thank you Todd for choosing our company! We're thrilled that you had a great experience with us! If there's anything else we can do to make your experience even better, please let us know! We look forward to serving you again soon!
I’m just a mechanic for a small construction company and I heard about dart from a secretary that worked in are office for a short time . So long story short I have always had problems with getting the vehicle back in service asap until you guys my first visit was with my service truck line up well you guys did your magic and had my truck done in less than 24 hours and with everything else that I have brought to you guys have gone out of your way to push mine to the front of your line and I have seen the line when you can’t get in the yard so I’m gonna say than you guys again and I will see you soon
Thanks for the great review, Mike! We're thrilled to hear that you've had such positive experiences with us. Our team prides itself on providing efficient and top-notch service, even during busy times. We look forward to serving you again soon!
Absolute life savers! The last local auto repair shop in Carolina Forest did a number on my vehicle and Darts saved the day!!!!!
Thank you, Sean! We're thrilled to have been able to help. Your satisfaction is our top priority, and we're always here for all your automotive needs.
Had the misfortune of breaking down on vacay while in myrtle beach area . Dart was the second garage that I brought my old 99 van to since the 1st garage took my money and told me they couldn't fix my van ! Dart took my old van in and after considerable effort by their tech. Dealing with broken bolts they were able to get me back and running .drove 200 miles home ,no problems. I know it's an old van but I've been to quite a few places with it . I'm glad they were able to save it . I know it wasn't easy ! Thnks galore to the young man who powered through this difficult repair ! Would not hesitate to bring van or other vehicle to them. Thnx dart ! Andre mangulis
Hi Andre, we're sorry to hear about your breakdown, but glad we could help! Thanks for taking the time to leave such a positive review. We'll make sure to pass along your kind words to our tech who worked on your van. If you ever need anything in the future, don't hesitate to reach out. Thanks again!
I brought my car here two years ago because my AC stopped blowing cold air. I left it there all day and got a text saying they couldn’t fix it, apparently the computer was too old and they couldn’t find a replacement. They charged me $185 to tell me that and sent me on my way. Fast forward to this year. I took my car to a different mechanic for something unrelated and mentioned the AC situation. He said he’d take a quick look. Turns out the wiring on the compressor was all wrong, his words were that whoever worked on it last had messed it up. He fixed the wiring, added refrigerant, and just like that the AC works fine. He didn’t even charge me because he said it was such a simple fix. I’m really disappointed. I came here because someone I trusted recommended this place, so I took their word for it when they said nothing could be done. Now I find out it was fixable the whole time and that it may have been made worse by whoever touched it here. I can’t say for certain what happened, but as a woman who came in alone, I do wonder if I was taken advantage of. I wouldn’t recommend this shop.
Noelani, We apologize for the experience you had at our shop. We take customer satisfaction seriously and are disappointed to hear about the issues with your AC. We strive to provide accurate and reliable service and it sounds like we fell short. Please reach out to us directly so we can discuss this further.
Very professional, Knowledgeable, efficient. Constant communication.
Thank you, Alex! We are thrilled to hear about your positive experience with us. It's great to know that our team's professionalism and expertise made a difference. We pride ourselves on clear and open communication to ensure a smooth process. We appreciate your feedback!
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