Customer Reviews & Stories

My son's truck broke down on 501 and would not start, and we live over 8 hours away. I called Dart at 9:20 pm on a sunday to see if they can help. I got a call back in less than two minutes and they went to rescue him. The driver was very calming and re assured me they can help, he even texted me to let me know they have the truck loaded and heading back to the shop and my son was okay!

— Google User Review

Terrific hometown repair facility . Great customer service at affordable pricing. Staff seemed extremely knowledgeable and did not try to oversell services. Would highly recommend to anyone new in the area.

— Google User Review

Dart automotive came through for me for all my car repairs. The ladies in the front office are very personable, reasonable, and went above and beyond to provide great customer service. I am very happy with the service they provided me, and I can tell that they are a business that truly cares to do things right. Thank you Dart Automotive.

— Google User Review

My car had axle break down street from them and I was a long distance from my home and normal mechanic. The owner came and towed me to his shop and had my car fixed so quickly and for a great price. Everyone was so nice and helpful in a very stressful situation. Check them out for mechanical needs in Conway.

— Facebook User Review

My family and I (2 adults 3 kids and our dog) were visiting Myrtle Beach from Massachusetts for our April vacation. We hit a raccoon at 4 a.m. near Dart Auto Repair. We called them at 7 45 am to see if they could repair our car. They immediately said yes and proceeded to assess the damage done. We had over $2,000 in damages, including a broken radiator and other damage (it was one big raccoon!) Dart Auto contacted my insurance company, arranged for the appraisal and repaired our car in 2 days. They were excellent! They communicated with my insurance company in MA and with me frquently and ensured that my family and I were able to drive back to MA safely. It was much appreciated! We only spent 2 days in Myrtle Beach on this road trip and this time could have been filled with stress, but because of how Dart employees handled our situation, it was not stressful..we enjoyed our trip and definitely will return to Myrtle Beach.

— Facebook User Review

Best place for alignment. Fast and friendly.

— Google User Review

I have been going to Dart Automotive since 2005 when I moved to Conway. They have always been helpful and courteous with all my automotive service needs. I remember when my battery died, the owner himself showed up in less than 15 minutes to get me going again. That's service!

— Google User Review

I'm an out-of-state parent of a CCU student, and I needed emergency repairs for my daughter's car. Of course, I didn't know who to trust in SC, so I took a chance with Dart based on the Google reviews. Good thing I did! They were kind, courteous, and really helpful. They fixed what needed to be fixed and gave me a fair price; I was surprised how fair! (but I'm in Northern Virginia, so I'm used to steep prices). They were genuinely concerned to help. Crystal was so nice and immediately relieved my Dad worries. What a relief to know I can send my daughter to them from now on. And they are close to the campus too!

— Google User Review

My car broke down on the way home from a school trip I was chaperoning. AAA said that I may not be able to get it fixed until the next day because most auto shops would be closing. We were four hours from home. I called Dart Automotive and asked them to stay open until the tow truck could get my vehicle there. They stayed open over an hour after closing time just waiting on us. They were very friendly and efficient. They also have a very nice waiting area. I would highly reccomend!

— YellowPages User Review

Visitor to the area. Best mechanic shop I have ever been to. They went out of their way to help me. Prices great. Service fantastic. Michelle and Jennifer were awesome. Waiting area so comfortable. Even give treats!!! I wished I lived in the area!!

— Yelp User Review

We highly recommend Dart Automotive! Our daughter's car broke down and needed repaired. They were very competitive in pricing and they kept in communication during the entire process. Michelle, Jen and Rick were excellent. Truly a 5 star business! AND the best news is they give a CCU student discount! Thank you for all your assistance! We will definitely be back - hopefully not too soon! :) 

— Yelp User Review

Dart is great! Teri and Rick are hands-on owners who keep close tabs on what is happening with all of their customers. Their staff is knowledgeable and courteous, and they make sure you know up front what your options and costs are so you can make the best decision for your family. We trust them with all of our vehicles! Keep up the good, honest work!!

— Google User Review

The people are nice and helpful. The prices are fair and they do good work. Love the coffee bar too!

— Google User Review

Tried Dart Automotive for the first time this week to have a new muffler welded on. My service tech Shawn was top notch. He did an excellent job and I will and would encourage anyone else to request Shawn the next time I need service done to my vehicle. I had to be to work at 9 and Shawn was great about making sure he had the job done by the time I needed to get to work. I recommend Dart and HIGHLY RECOMMEND SHAWN!

— Google User Review

My daughter is going to school in Conway and it is tough dealing with people when I am out of state. Michelle and everyone at Dart Automotive were so helpful and patient with us. Once the car was towed - it was a quick turnaround getting it fixed - plus it was over $100.00 less than previously estimated! I will make sure she always takes her car there as well as recommends it to her friends. Thanks for making our "nightmare" less painful for us!

— Google User Review

First off these people are top noch id recommend them to anybody in the area. Rick towed my diesel truck to the shop and went back got my 5th wheel camper towed that to the KOA 40 miles away so we had somewhere to stay while they worked on my truck... We had 6 kids two adults two dogs they let us use their mini van to get lunch and the girl in the office drove and picked us up from the camp ground... My truck was fixed a few days later they were fair and made sure everything was all good for the trip.. Not to make this review any longer but i feel really lucky to find good people down there we were in a pickle we are from detroit and ill tell you we would not get this there..they didnt have to do what they did i called 2 other places before them and basically was hung up on cause whobwants to tow a truck with a 37ft camper behind it rick flat bedded my truck and went home got his personal vehicle to get my camper ......... thanks Rick my children thank you and you r a good man.

— Google User Review

What a great experience! Dropped by son's Audi with them on Monday. Multiple O2 sensors and two axles need to be replaced. They turned the repairs in less than 24 hours, which will allow my son to drive back to NH from Coastal Carolina this weekend. Fantastic

— Yelp User Review

DART AUTOMOTIVE is the place to go!!

I am 13 hours away and take care of our kids vehicles myself, so when my son called an said his car was not starting I needed a reliable auto repair center in Conway, SC. My son is at Coastal and his car wouldnt start at all on Wednesday. I was referred by DARRELLS BODY SHOP ( ANOTHER GREAT GROUP WHO PROVIDED SOLID ADVICE).

I called DART's and spoke with Samantha (VERY HELPFUL!!) who told us to get the car there ASAP and she would do her best to have techician look it over before the end of day. Mind you, I spoke with her around 1130am on Wednesday. Vehicle arrived at their facilty around 1245pm and by the end of the day we had a fare estitmate (discounts for CCU student or AAA whichever is best she said).

Vehicle work was completed as promised the next day by late morning for my son to pick up. They handled all paperwork through secure texting and document signing and payment. All work done within 24 hours, OUTSTANDING TEAM DART!!!

COULD NOT HAVE BEEN ANY EASIER!!!

GO TO DART AUTOMOTIVE or DARRELL BODY SHOP.

GOOD LUCK

DAVID

— Yelp User Review

My powered window stopped working. The people here are AMAZING!!! They fixed my window right away and didn’t charge me an arm and a leg thank God. I had just bought a few things at the super market and they let me store it in their fridge while they worked on my car. Thank you 🦋 oh and they have a great waiting room with darts and clean bathroom.

— Google User Review

Friendly people,Good work.

— Google User Review

Very helpful for my son whose at CCU. Use DART Automotive for you next vehicle issue.

— Google User Review

We are on our way to a camping trip thanks to Dart Automotive. They worked with our insurance company to get our truck fixed in time. Thank you so much for all you did.

— Google User Review

My daughter and her 4 kids were leaving Myrtle Beach returning home to NC from vacation and car alternator went out in Conway. I traveled from NC that same night to be at Myrtle Beach to help get her and my grandkids home. The next morning I called Darts talked to Samantha and told her the situation. She was beyond caring and at first told us to come at 2 then text not long after asking if we could come immediately! They fixed my daughter's car in a timely manner and had it ready by 2pm. They did an AMAZING job! And didn't charge us nearly what we expected to pay! My daughter returned home safely with her kids and I was a relieved Mom. Excellent customer service! A business with compassion! Would recommend to EVERYONE! Very skilled mechanics! Wish I could give 10 stars!

— Google User Review

I cannot say enough good things about this place. 6 hours from home with a baby and 2 kids our van overheated in the middle of july...Samantha was an angel sent from heaven! Had someone come to us and assess the situation. Follwed them to the shop and was greeted with a comfortable air conditioned place to cool off with cold water and snacks. Samantha even set up a playpen for our baby! They fixed us up in no time and had us on the way home. Could not be more thankful to have found this place!

— Yelp User Review

Great group of people!! Very knowledgeable, fast service, fair prices, been there several times always 100% satisfied

— Google User Review